1/4/2024 0 Comments Ms peregrin![]() Then, once the connection is restored, it will be able to synchronize back to Dynamics 365.”Ĭonnectivity between individual store locations and the head office will always rely on the strength of the company’s internet connections. If the store loses its internet connection to Dynamics 365, it would be able to operate normally while that particular VM continues with the operations. One is used to monitor the in-store cameras, and the other is used to store a Dynamics 365 database backup. “With Azure Stack Edge, we can deploy multiple virtual machines and multiple databases on the hardware and use an IoT integration in the same device, and it will all be connected into Azure.”Īhmed explains how this orchestration ensures connectivity and consistency. The back office space is quite limited, and we wanted something that is portable and small that could serve a bigger purpose,” explains Ahmed. ![]() “One of our main requirements was to have multiple virtual machines without compromising on space. In physical locations with small footprints, it can be difficult to find enough room in the floorplan for on-premises hardware that supports high network traffic and leaves room for innovation. “We wanted to have a single pane of glass where we could administer and monitor all of the systems.Ĭreating big possibilities from small spaces ![]() We use Dynamics 365, Microsoft 365, Power BI, and multiple other products,” explains Ahmed. “We have already heavily invested in Microsoft products. One of the team’s other top considerations was how easy the infrastructure would be to manage, and they factored in what Peregrine was already using across its retail business.īy using Azure Stack Edge to bridge the gap between its on-premises transactions and its cloud workloads, Peregrine addressed these needs within their budget. We expect to have a minimum of 99 percent of uptime.” We wanted to have something that is both in-store and in the cloud that would synchronize when it comes to failovers and redundancy, so that we can have the best of both worlds.” Finding the right solution with Azure Stack EdgeĪfter evaluating its options, Peregrine chose a solution that incorporates Azure Stack Edge, which provides the connectivity and consistency that Peregrine needs through a centrally managed platform.Īhmed describes how the new design impacts the stores’ day-to-day connectivity, explaining, “What we are planning to do is a direct connection to Dynamics 365, and the failover needs to happen in Azure Stack Edge. “We have stores in rural areas where they don’t have high internet speed connections. Peregrine also needs an infrastructure that consistently serves each store’s unique needs. Rench adds, “We wanted the type of capabilities that we have in Azure-and have that on-premises-with a consistent experience and speed and performance at the store level.” “Upgrading our current in-store infrastructure with cutting-edge technology will help us achieve our goals and revolutionize the retail customer experience,” he says. This is where Microsoft and Azure Stack Edge come into the picture.”Īhmed sees progress on the horizon. Currently, we are in the process of upgrading the IT equipment and infrastructure in our stores. “The business continuously strives to improve the customer experience through technology. “We are one of the few retailers who offer 24-hour service to our customers and cater to their needs accordingly,” says Malik Ahmed, Cloud Engineer at Peregrine Corporation. The company is ready for an overhaul and an infrastructure solution that will serve its goals now and in the future. As OTR has grown, Peregrine has faced common challenges: outdated technologies, changes in customer behavior, and the pace of change with existing suppliers. This focus on customer service has led Peregrine to reimagine the way its store systems are designed and connected. As a business, we strive to explore ways in which to improve the experience of our guests and the speed at which we can serve them.” OTR stores are open 24/7, and our promise is to make life easy. “We run multiple brands across our sites. Nick Rench, IT Manager at Peregrine Corporation, knows how critical the company’s guest touchpoints are to this business. One of its key businesses is a chain of retail stores named On The Run (OTR) that serves busy guests across Australia. It’s one of the largest full retailers in the region, with ventures that span fuel, convenience, quick-serve restaurants, and real estate. Peregrine Corporation, a family-owned business based in South Australia, maintains a laser focus on customer service. Modernizing at the speed of excellent service
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